Our hours of operation are dependent upon our performance calendar. Our doors generally open at 8:00 p.m. and we usually stay open until 2:00 a.m. We do occasionally have earlier or later door times, so please check our calendar for details. Showtimes and set times vary depending on artist. If you have questions about showtime/start time please email email@example.com.
Tickets are available here. Tickets are also available for purchase with cash or card at our box office. (Please note all tickets are electronic, not physical tickets)
**High Dive Box Office is not open during the daytime, however tickets for all shows may be purchased at the Box Office anytime we’re open for a show.**
This is most likely a browser setting issue. Please try:
1. disable “pop-up blockers”
2. try “private browser” or “incognito window”
3. try switching to another browser
4. if on computer, try on mobile phone (or vice versa)
5. download Tixr – EventTickets App from mobile iPhone app store (only on iPhone currently, but android app coming soon).
6. Visit support.tixr.com or email firstname.lastname@example.org. They’re pretty responsive and want to help you!
No. All tickets are final sale and cannot be exchanged or refunded except in the event of an event cancellation. However, tickets ARE 100% transferable and can be gifted or sold to anybody, the names on the tickets do not need to match.
By purchasing a ticket to one of our events, you agree to this purchase policy. Before purchasing your tickets we urge you to confirm the title, time and location of the event to avoid any mistakes.
We understand that life sometimes throws curveballs, however we cannot refund tickets due to: sickness or injury, inability to get to the venue, inclement weather, change of plans or any other personal reasons not listed here.
If your dog ate your tickets or you can’t locate them in your email, no worries! You can check in at the front door with your ID and we can look them up for you!
In the case of an event cancellation without a reschedule date, a full refund will be automatically issued to each patron on the credit card used for the purchase, or a mutually agreeable credit may be issued in some circumstances.
If an event is rescheduled, all ticket holders will be contacted with a limited window of time to request a refund, after which all tickets will be transferred to the new date and no longer eligible for refunds.
Please email us at email@example.com with any other questions or concerns.
No tickets from 2020 or 2021 are valid at this time and any returning artists are considered new shows and require new ticket purchases. At the time, all ticket holders were emailed with options for their tickets and credit codes were issued in many cases, however those were extended to June 1, 2022 and have since expired.
Please visit our Private Events page or email firstname.lastname@example.org for private event inquiries. Be sure to include the party size, type of event and date(s) requested. We suggest contacting us a minimum of 2-3 months in advance with venue rental requests.
Please direct all booking inquiries to email@example.com. Please be aware that, due to the volume of booking requests we receive, we cannot answer all emails.
Effective May 3rd, 2022
High Dive no longer requires masks, proof of vaccination or a negative COVID-19 test for entry to the venue. (policy is subject to change in accordance with state/local guidelines)
Individuals are welcome to wear masks if desired for their own comfort and safety. Venue staff may request anybody with a cough or sneeze please mask up for the comfort and safety of the crowd. If you are sick, please stay home and rest up!
You are more than welcome to take photos with your smartphone for personal use only (no flash). If you are a professional photographer (or an aspiring one) and wish to take photos for anything other than personal use, you must contact us at firstname.lastname@example.org. Written permission from the artist(s) will be required.
Yes. If you left an item behind, please email us at email@example.com and we will get back to you, usually within 72 hours. Please note that if your lost item is not claimed within a reasonable time period, we reserve the right to donate the item, dependent upon storage capacity.
Email us at firstname.lastname@example.org and we will verify that we have your card. We suggest contacting us as soon as possible if you left it behind. We will let you know a good time to come by to pick it up!
High Dive does not have a designated parking lot for patrons, however there is plenty of street parking available within walking distance of the venue.
You must have a current driver’s license, state ID, military ID, or passport. Your ID cannot be expired. You must be 21 or over.
Yes, you can bring in outside food! No, you cannot bring in outside drinks but we’ve got a full bar to satisfy your thirst.
Please do not bring backpacks to the venue. Leave them at home or in your vehicle. If you arrive with a backpack and do not have an option for storage, we ask that you make other arrangements.
High Dive does not allow smoking of any kind on the premises. We have a Zero Tolerance smoking policy. If you are caught smoking on the premises, you will not receive a warning, you will be immediately escorted off the premises, and your tickets will not be refunded.